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About this session:
Public records requests are a critical part of government transparency, but managing them manually can strain staff and slow response times. In this webinar, we’ll show how a public-facing portal powered by OnBase helps government organizations simplify and standardize the public records request process.
Speakers:
ConnieMae Cooper – REQUORDIT Senior Solution Developer
Larry Lavacca – REQUORDIT Sr Developer
Agenda Highlights
- Provide a self-service portal for constituents (account requests, password reset, online request form, case status, and online payment for charges).
- Use OnBase to centrally manage Public Records request and fulfillment data.
- Improve outcomes with notifications, fewer errors, and faster turnaround time.