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Blog7 min

AR invoice distribution: the quiet bottleneck behind DSO

Print, email, portal, EDI, the cost of running all four manually, and what changes when REQUORDIT AR Hub owns the distribution layer end to end.

REQUORDIT AR HubDSO

DSO conversations usually focus on collections. The cheaper win is upstream: distribution. Most AR teams quietly run four channels in parallel and absorb the cost.

Four channels, four cost centers

  • Print and mail, for customers who require paper and the holdouts who claim they do.
  • Email PDF, to a contact who may have left the company since the invoice cycle started.
  • Customer portal upload, a different portal per customer, each with its own credentials.
  • EDI, for the largest trading partners, set up once and maintained forever.

What it actually costs

Not the postage. The reconciliation. Every channel produces a different acknowledgment (or none), and the AR team is the one closing the loop. Multiply by 200 customers and the cost is a full-time job that nobody assigned.

What changes with a single distribution layer

REQUORDIT AR Hub takes one invoice and sends it down whichever channel the customer is configured for. Acknowledgment lands in the same record. AR sees one queue, one status, one place to look when a payment is late.

The honest part

DSO doesn't fall the day distribution unifies. It falls over the following two quarters as the slowest-paying customers move from print to portal to ACH, and AR stops absorbing reconciliation as overhead.

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