ECM software (Enterprise Content Management) is Document based software that offers business process automation tools that are focused on the document. Most ERP software systems are focused on data and the document is more of an afterthought. Document Management software like OnBase has a powerful, easy to configure workflow engine that enables organizations to automate business processes around documents or forms.
ECM software like OnBase also has a powerful reporting engine that can display data in a dynamic format. ECM software is built to complement ERP software and every ERP software system needs to be integrated to an ECM software to reach it maximum potential.
An example of this is a user in an ERP system working on a transaction and wanting to view the Invoice document that is part of the transaction should and will be able to get the single document.